Frequently Asked Questions
Casino
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Minors (individuals that are under the age of 18) may use the Restaurant and Food Service Areas, Promenade Area, Restrooms, and Gift Shop within the gaming facility, provided that they are accompanied by an adult at all times.
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Guests with a Players Club card can stop at Player’s Club or call 1-800 APACHE-8 to request than their win/loss statement be dropped in the mail or emailed.
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A wheelchair is available at the gift shop near to the south entrance. Guest can check out the wheelchair for their own use provided they leave a valid ID with the gift shop personnel.
Hotel
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Check in time is at 3:00 PM and check out is at 11:00 AM.
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Yes, we do allow early check in, as long as there is a room available.
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Sorry, we do not offer a best rate guarantee.
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Yes, a credit card is required in order to book and pay for a room, we do not accept cash payments at check-in.
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Rooms must be cancelled 24 hours prior to arrival date.
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Maximum of 5 guests for double queen rooms; maximum of 3 guests for King bed rooms.
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Children are allowed with an adult.
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Sorry but we do not allow pets to stay in the hotel, with the exception of service animals.
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We do not allow non-hotel guests to utilize the pool.